Orders received before 3:30PM Monday-Friday are usually shipped out 2 business days later from our facility in Kent, WA. We ship via UPS Ground, and typical delivery times vary between 1-7 business days, depending on where you live.
BLACK OUT DAYS like New Years and July 4th MAY APPLY. And if they do they will clearly be stated on our home page.
Shipping costs are based on a flat rate. If your country is not listed in the drop down menu please email us at customerservice [at] shopnamebadges.com or call us at 1-800-563-2464.
Can I ship an order to a P.O. Box or Military APO/FPO Box?
We are unable to ship to a P.O. Box unless it is an international address. All domestic orders are shipped through UPS. We do ship to Military APO/FPO boxes, however only USPS deliveries are available and no overnight is available.
All shipments to international addresses are final sale – no exchanges or returns will be accepted.
Purchaser is responsible to pay all duties, taxes and customs charges. Please contact your local postal facility for inquiries regarding any of these additional charges.
To save shipping expense, we reserve the right to consolidate the package into the smallest shipping package possible.
If the shipment is refused for any reason we have the right to charge your credit card for the total cost of shipping.
If for any reason we determine that your order cannot be fulfilled, we have the right at any time, even after putting the charge through, to cancel the order. If that happens we will refund your credit card immediately.